Oh My Cake! Vacancy Application Details.
The Oh My Cake! Jobs Vacancy application form, requirements, eligibility, available positions, qualifications needed, application guidelines, how to apply, closing date, and other important vacancies link are published here on Myapplications.co.za as obtained from the official Jobs Carriers website/portal.
Oh My Cake! Jobs Vacancy
Want to work for an exciting, growing company of young visionaries in the hustle-bustle of a busy workplace, where no two days are quite the same? This role is not for sissies! We’re looking for someone energetic & committed with a can-do attitude to help us achieve our vision. If you think this could be you, read on.
Are you excited at the thought of chatting to customers every day? Upselling to the happy ones and working your magic on the disgruntled ones? Are you crazy good at organizing schedules & spreadsheets, thinking on your feet & juggling multiple tasks all at once without breaking a sweat?
Oh, My Cake! might be the place for you! We’re a small team of 25 pioneers doing big things. We’re on a mission to create cakes that look like art & taste like dessert & to get our food art to any home in Gauteng within 48 hours. We’ve spent the last seven years perfecting what we do, but there is plenty of room for us to do it better, faster & with more passion & consistency than the competition.
Job title:
Sales & Logistics Assistant (AKA Customer Service Champion!)
Reports to:
Co-Director & Operations Manager
Job overview:
- Ensures customers are attended to & deliveries are completed on time by communicating directly with customers electronically & managing the processing & delivery of online orders.
- Based at Oh My Cake! HQ in Fourways in an office environment, working full-time Wednesdays to Sundays (max. 48-hour workweek).
Job duties:
- Closes sales by consulting with customers electronically & telephonically to guide them through the online ordering process, recommend new products & upsell related products.
- Processes online orders & maps out daily routes for delivery drivers.
- Ensures all orders for Gauteng delivery reach their destinations on time by managing the customer delivery schedule.
- Ensures all orders for customer collection at the Fourways branch are ready on time by managing their dispatch to the branch
- Is responsible for after-sales customer care through responding to customer complaints, customer reviews, customer service surveys & general customer queries.
- Packing and approving that orders are ready to go out daily.
- Packing of storage and doing stock takes of all ingredients.
- Shopping of ingredients and tools and managing relationships with suppliers.
Job requirements:
- Excellent English & speedy communication via email, WhatsApp & phone is essential, with perfect spelling & grammar.
- You’ll need to be computer-savvy comfortable working with Excel, Google sheets & Outlook at the very least.
- Interpersonal skills are a must – you’ll be working in a team & managing a team of drivers.
- Previous experience in the industry is not essential, but at least 3years of working experience in a similar administrative/customer service/managerial/executive assistant role is compulsory.
- Having your laptop to work from is an advantage.
Job Types: Full-time, Permanent
Salary: R7,000.00 – R11,000.00 per month
Education:
- Diploma (Preferred)
Experience:
- Retail: 3 years (Preferred)
- Working: 3 years (Preferred)
License/Certification:
- Drivers license (Preferred)
Expected Start Date: 2022/03/01
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