Old Mutual Multiskilled Consultant Graduate Internships 2026/2027: Gain Experience in Cape Town

Old Mutual is inviting South African graduates to apply for its Multiskilled Consultant Graduate Internship Programme for 2026/2027. This opportunity is based in Cape Town and is designed for individuals looking to gain valuable experience in the financial services sector.

Application Closing Date: 22 September 2026
Location: Cape Town, Western Cape, South Africa
Programme Duration: Not specified
Stipend: Not specified
Minimum Qualification: Degree

About the Old Mutual Multiskilled Consultant Graduate Internship

This graduate internship program at Old Mutual is designed to help individuals launch their careers as Multiskilled Consultants. The program focuses on providing a strong foundation in customer service within the financial industry. Successful interns will learn to deliver excellent customer experiences by understanding client needs and offering suitable solutions.

The role involves guiding customers to the correct service channels while adhering to important productivity, procedural, and quality standards. This internship offers a structured approach to learning and development, preparing graduates for future roles within Old Mutual.

About Old Mutual

Old Mutual is a leading financial services group in Africa, with a presence in several countries. The company offers a wide range of financial products and services, including insurance, investment, and banking solutions. Old Mutual is committed to helping its customers achieve their financial goals and build a better future.

Responsibilities

Successful candidates will be responsible for a variety of duties aimed at providing excellent customer service. These include delivering professional service across different customer touchpoints and supporting clients with various products, services, and communication channels. Interns will also identify customer needs and recommend appropriate solutions, managing queries from start to finish.

Further responsibilities involve building customer relationships to foster retention and loyalty. Interns will help identify recurring customer issues and suggest improvements to services and processes. Maintaining quality, accuracy, and professionalism during customer interactions is key, alongside completing administrative tasks accurately and on time.

Interns will also collaborate with internal teams and business partners to resolve customer queries. Meeting individual and team performance targets for service, quality, and productivity is expected. Ensuring all customer interactions comply with regulatory requirements, company policies, and risk management practices is also part of the role.

Minimum Requirements

To be considered for this graduate internship, applicants must meet the following criteria:

• Completed Grade 12 / Matric.
• Hold a relevant Degree.
• Possess excellent verbal and written communication skills.
• Demonstrate the ability to work effectively under pressure.
• Show capacity to work well as part of a team.
• Exhibit good judgment and problem-solving abilities.
• Be computer literate, with proficiency in MS Office.
• Have good typing skills.
• Familiarity with Old Mutual systems such as BANCS, BIZAGI, Outlook, and CMOS is required.

Skills and Competencies

Old Mutual is seeking candidates who demonstrate strong client focus and a commitment to gaining new skills. Applicants should show initiative in their work and take ownership of their responsibilities. A good understanding of technical aspects, particularly with systems like Bancs, Bizagi, and CMOS, is advantageous.

Who Should Apply?

This internship is ideal for recent graduates who have completed their Degree and are eager to start their careers in the financial services sector. It is particularly suited for individuals who are passionate about customer service and want to develop their skills in a professional environment. If you are a motivated individual with strong communication and problem-solving abilities, this opportunity could be a great fit for you.

Required Documents

Applicants should prepare the following documents for their application:

• An updated Curriculum Vitae (CV).
• A certified copy of your South African ID document.
• A certified copy of your Matric certificate.
• A certified copy of your Degree certificate.
• Academic transcripts.

Applicants are advised to ensure all documents are certified and up-to-date before submitting their application.

How to Apply

Applications must be submitted online through the Old Mutual careers portal.

Click here to apply for Old Mutual Multiskilled Consultant Graduate Internships 2026 / 2027

Applicants are encouraged to submit their applications before the closing date of 22 September 2026. Please ensure you complete the online form accurately and upload all required documents.

Important Notes

Only shortlisted candidates will be contacted for further assessment. Late applications may not be considered. Applicants must ensure they meet all the minimum requirements before applying. Incomplete applications may be disqualified. Certified documents are required for the application process.

Closing Date

The closing date for the Old Mutual Multiskilled Consultant Graduate Internships 2026/2027 is 22 September 2026. Applicants are urged to submit their applications well before this date to avoid any last-minute issues.

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