AdaptIT Job Vacancy Application Details

AdaptIT Vacancy Application Details.

The AdaptIT Jobs Vacancy application form, requirements, eligibility, available positions, qualifications needed, application guidelines, how to apply, closing date, and other important vacancies link are published here on Myapplications.co.za as obtained from the official Jobs Carriers website/portal.

AdaptIT Jobs Vacancy

Adapt IT
Technical Administrator

Position Title: Technical Administrator

Position reports to: Line Manager

Direct Reports: N/A

Office Location: Adapt IT Durban Campus/Johannesburg Campus

PURPOSE OF THE POSITION

The main purpose of this role is to provide administrative support to the Technical Service
departments. The objective is to ensure customer administration processes are performed
effectively.

PRIMARY RESPONSIBILITIES FOR THE ROLE

  • Capture new project, licence and hardware opportunities on CRM, progressing them to

completion.

  • Compile customer quotes and follow up to sign off.
  • Produce monthly opportunity reports for Management.
  • Administer customer retainer Service Level Agreements, ensuring they are current and signed.

Manage annual renewal process.

  • Maintain the Retainer Schedule, ensuring accuracy of monthly billing, annual escalations

applied, and assist Technical Services Senior Manager with producing retainer budgets and
forecast for Finance.

  • Compile and distribute service delivery reports on a weekly and monthly.
  • Compile monthly technical support rosters and distribute to customers.
  • Capture purchase and sales orders on Sage, ensuring that monthly financial deadlines are met.
  • Perform ad-hoc customer administration duties i.e. timesheet capture, meeting scheduling, etc.

when required.

  • Assist with operational management of the team (follow up on outstanding tasks, provide

reports on SLAs)

  • Process internal IT procurement requisitions
  • Maintain Service Provider schedule, ensure contracts are current and signed
  • Manage service provider monthly billing process
  • Manage annual software / hardware licence renewals
  • Perform monthly reconciliation of IT expenses
  • Make travel arrangements when required
  • Assist members with leave queries
  • Process team expense claims
  • advantage

Adapt IT
Technical Administrator

MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS

  • Relevant qualification in IT
  • Matric

Relevant Experience

  • Minimum 2 years in a business administration role
  • Experience in IT-related administration an advantage

Contact Person: Quraisha Moola

Apply Here: https://www.dittojobs.com/jobs/view/3691832760

Vacancy Status: Open

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