Social Housing Regulatory Authority (SHRA) Tenant Liaison Officer Internships 2026

The Social Housing Regulatory Authority (SHRA) is offering a two-year internship programme for unemployed South African graduates. This opportunity is for a Tenant Liaison Officer Intern and is based in Cape Town. Applicants must be under the age of 35 and possess a relevant qualification.

Application Closing Date: 15 September 2026
Location: Cape Town, Western Cape, South Africa
Programme Duration: 24 months
Stipend: Not specified
Minimum Qualification: Grade 12 and a relevant qualification in the Built Environment

Opportunity Type: Internship

About the SHRA Tenant Liaison Officer Internship

The SHRA Tenant Liaison Officer Internship Programme is designed to provide valuable workplace experience to unemployed young graduates. This two-year programme aims to equip interns with practical skills and knowledge in the social housing sector. The internship focuses on supporting the management of a SOHCO housing complex, offering exposure to various operational aspects.

The programme is open to South African citizens who are under the age of 35. It is an excellent opportunity for graduates looking to build a career in property management, tenant relations, and administrative functions within the social housing industry.

About the Social Housing Regulatory Authority (SHRA)

The Social Housing Regulatory Authority (SHRA) is a government entity responsible for regulating and developing the social housing sector in South Africa. It aims to provide safe, affordable, and well-managed housing options for low-income households. SHRA plays a key role in ensuring that social housing projects are sustainable and meet the needs of their communities.

Available Internship Opportunities

This internship specifically focuses on the role of a Tenant Liaison Officer. The successful candidate will gain exposure to a range of responsibilities within a SOHCO housing complex.

What the Internship Offers

Successful interns will gain hands-on experience in various aspects of housing complex management. This includes:

• Supporting tenant relationships and communication.
• Assisting with rental collection and debt management.
• Learning about lease agreements and unit leasing.
• Handling maintenance queries and coordinating repairs.
• Gaining experience in office administration.
• Providing welfare advice and support to tenants.
• Exposure to marketing initiatives for housing units.
• Understanding pre-take-on assessments and record keeping.

Programme Duration and Location

The internship programme runs for a total of 24 months. The placement for this opportunity is in Cape Town, Western Cape, South Africa.

Minimum Requirements

To be considered for this internship, applicants must meet the following criteria:

• Be a South African citizen.
• Be under the age of 35.
• Have completed Grade 12 (Matric).
• Possess a relevant qualification in the Built Environment, such as property management, building, or rental management.
• Be computer literate.
• Be unemployed.

Competencies Required

The ideal candidate should possess the following skills and attributes:

• Good communication skills.
• Facilitation abilities.
• Customer service orientation.
• Teamwork capabilities.
• Emotional control.
• Interpersonal skills.
• Attention to detail.
• Adaptability and flexibility.

Who Should Apply?

This internship is ideal for unemployed South African graduates who have completed a relevant qualification in the Built Environment. If you are looking to gain practical experience in managing housing complexes, fostering tenant relationships, and handling administrative tasks within the social housing sector, this opportunity is for you. It suits individuals who are organized, possess strong interpersonal skills, and are eager to learn.

Required Documents

Applicants must prepare and submit the following documents:

• A completed SHRA application form.
• A certified copy of your South African ID document.
• Certified copies of your relevant qualifications.
• A comprehensive Curriculum Vitae (CV).
• Proof of residential address.

Please ensure that only document files are submitted, not pictures of documents. Applications missing any of the required supporting documents will not be considered.

How to Apply

Interested applicants must first download and complete the SHRA application form. This can be found on the SHRA vacancies page.

Click here to download the SHRA application form and view vacancies

Once completed, submit the application form along with all supporting documents via email to:

[email protected]

Ensure your application is submitted on or before the closing date.

Internship Application Closing Date

The closing date for applications is 15 September 2026. Late applications will not be considered.

Important Application Notes

• The internship programme has a duration of 24 months.
• If you do not receive feedback from SHRA within 90 days after the closing date, please consider your application unsuccessful.
• SHRA reserves the right not to make an appointment.
• By submitting an application, candidates consent to qualification and background checks, which may include employment history, credit checks, and reference verification.

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