Clicks Group Learnerships Application 2024… How to apply for Clicks Group learnerships program, requirements, eligibility, and application closing date 2024-2025.
Application is invited from suitably and qualifies applicants for the Clicks Group Learnership Programme 2024/2025. Learn about the process you’ll take to complete the application below.
Clicks Group Learnerships Application 2024
Want to apply to Clicks Group Learnerships? Here on Southafricaportal.com, you get all information regarding the Clicks Group leadership application form, how to apply online, requirements, and the application closing date 2024.
Learnerships are a great opportunity if you want to learn skills and develop a career. Learnerships for 2024 is opening now and we always have details on the latest available Learnerships for you.
When you register for a Learnership Programme you will receive training towards a full qualification but you don’t have to pay study fees. In fact, when you register for a Learnership you will be paid in the form of a stipend. This means you will be paid monthly while you are on the leadership – the amount you will be paid depends on the academic level of the Learnership.
Clicks Group Learnerships Programme Details
Interested applicants can apply for the Clicks Group Learnership 2024 provided they qualify and meet the program requirements.
This is a 12-month Learnership contract and the successful candidate will be enrolled in an NQF2 Contact Centre Learnership Programme.
Job Objectives:
- Respond to a targeted amount of telephone calls accurately and in a specified time frame, thereby meeting set service standards.
- Meet Customers’ expectations by being knowledgeable, professional and courteous and thereby ensuring ‘one-contact’ resolution
- Maintaining the ClubCard database by means of accurately processing information on individual ClubCards
- Assist customers with Clicks online and Clicks App related queries
- Assist customers’ with Clinic Bookings
- Being the first port of call for customers in dealing with queries and thereby being an integral link between the customer and the organization.
- To assist with any ad-hoc data capturing e.g. updating customer contact records, as well as outbound calling for ad-hoc service related campaigns
- Completing daily productivity reports in excel for any outbound work done.
Minimum requirements
- Grade 12 / Matric or equivalent
- Typing speed of 20 wmp
- Computer literate (Proficient in MS Outlook, Word and Excel at beginner level)
- Mathematical literacy (Required for ClubCard points calculations)
- Must be able to speak clearly and communicate in English.
Competencies:
- Relating and Networking
- Following Instructions and Procedures
- Working with People
- Learning and Researching
- Delivering Results and Meeting Customer Expectations
- Adhering to Principles and Values
However, if you have queries regarding the Clicks Group Learnership 2024, Please kindly DROP A COMMENT below and we will respond to it as soon as possible.
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